IPTV FAQ – Common Questions Answered | IPTV Source

Frequently Asked Questions (FAQ)

Welcome to the IPTV Source FAQ page. Here you will find clear, detailed answers to the most common questions our customers ask about our IPTV services, activation, payments, device setup, and technical support. If your question is not listed here, feel free to contact us through Email, WhatsApp, or Telegram.

1. What is IPTV?

IPTV (Internet Protocol Television) allows you to watch live TV channels, movies, series, and sports over the internet instead of traditional cable or satellite services. All you need is a stable internet connection and a supported device.

2. What devices are supported?

Our IPTV service is compatible with almost all modern devices, including:

• Smart TVs (Samsung, LG, Android TV)

• Android Phones & Tablets

• iPhone & iPad

• Apple TV

• Firestick & Fire TV

• MAG Boxes

• Windows & Mac PCs

• Enigma2

• Formuler Boxes (MyTVOnline)

• Roku (via Screen Mirroring)

If your device supports apps like IPTV Smarters, TiviMate, XCIPTV, GSE, Kodi, STBEMU, or MyTVOnline, it will work perfectly.

3. Do I need a VPN?

A VPN is optional, not required.

However, we recommend using a VPN in countries where ISPs block streaming content. A VPN may also improve stability and privacy.

4. How fast should my internet be?

We recommend:

• Minimum: 10 Mbps

• Optimal: 20+ Mbps

• For 4K streaming: 30+ Mbps

Wired connections (LAN) or 5GHz WiFi provide the best experience.

5. How long does activation take after payment?

Activation is instant.

You will receive your IPTV subscription details by email or WhatsApp within 1–5 minutes after confirming payment.

6. How do I install and use the IPTV subscription?

1. Download an IPTV Player (IPTV Smarters, TiviMate…)

2. Insert your login details (M3U URL or XC Login)

3. Restart the app

4. Enjoy live channels, movies, series, and sports

We also provide step-by-step installation guides for all devices.

7. Can I use my subscription on multiple devices?

One subscription supports one active device at a time.

If you need multiple connections, you can request an additional connection upgrade.

8. Do you offer refunds?

We offer refunds only if:

The subscription does not work at all

The issue cannot be solved by our support team

Requested within 24 hours of activation

We do not refund customers who enter wrong app settings or have poor internet performance.

9. What payment methods do you accept?

We accept:

Credit & Debit Cards

PayPal (in selected regions)

Crypto Payments (USDT, BTC, ETH)

Local payment options depending on your country

A secure payment link is provided during checkout.

10. Can I watch live sports?

Yes. IPTV Source includes full sports coverage worldwide, including:

• Premier League

• Champions League

• La Liga

• Bundesliga

• Serie A

• UFC

• F1

• NBA & NFL

• Boxing and PPV Events

Sports quality includes HD, Full HD, and sometimes 4K depending on the event.

11. What should I do if channels are down?

We recommend:

• Restart your IPTV app

• Switch to another server if your app supports it

• Restart your router

• Try 5GHz WiFi instead of 2.4GHz

If the issue continues, contact our support team with your username.

12. Do you update channels and movies?

Yes. Our system updates:

Channels daily

VOD content (movies & series) weekly

Sports channels on event days

You always get the latest content.

13. Can I change my subscription later?

Yes. You can upgrade at any time from:

• 1 Month → 3 Months

• 3 Months → 6 Months

• 6 Months → 12 Months

Only the remaining days are recalculated.

14. Do you offer trials?

Yes, we offer limited 24-hour trial accounts upon request.

Based on availability.

15. How can I contact support?

You can reach our customer support team 24/7 through:

Email: info@iptvsource.org

WhatsApp: https://wa.me/message/62SF5JOMWQFCK1

Telegram: t.me/iptvsourcewebsite

We reply within minutes.